Frequently Asked Questions

Shipping charges are calculated based on your location, order weight, and dimensions. You can see the exact shipping cost at checkout before making payment.

Yes! We use special packaging to ensure your plants arrive safely. Our packaging is designed to protect plants during transit while maintaining proper conditions.

If you receive a damaged plant, please contact us within 48 hours of delivery with photos of the plant and packaging. We will arrange for a replacement or full refund.